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Privacy Policy

Last updated: April 25, 2026

What We Collect

Your Telegram ID (provided automatically when you message the bot). Your email address (only if you subscribe via Stripe). Your Stripe customer ID. Wallet addresses you ask the bot to watch. Alert preferences (e.g. threshold, watched markets). Optionally, IP address from Stripe Checkout for fraud prevention.

What We Don’t Collect

No analytics or tracking on the bot side. No third-party advertising trackers. No biometric data. No data about your trades on Polymarket beyond what you explicitly tell the bot. No browsing history.

Data Processors

We use Stripe (payments) and Telegram (message delivery). Both are independent data processors with their own privacy policies. We do not share your data with anyone else.

Your Rights

You can request a copy of your data, ask us to delete it, or correct inaccuracies. Email support@polyping.co. We respond within 14 days.

Data Retention

Account data is retained while your subscription is active and for 30 days after cancellation, then deleted. Payment records are retained as required by tax/accounting law (typically 6 years in Ireland).

Children

PolyPing is not for users under 18. We do not knowingly collect data from minors.

Security

Data is stored on encrypted infrastructure. Access is limited to the operator. We disclose breaches to affected users within 72 hours of discovery.

Changes

Material changes to this policy are communicated via Telegram or email.

Contact

Questions: support@polyping.co